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Returns & Replacements
Products can be returned for a refund within 30 days of receipt if unused and in original packaging. Returns are paid for by customer unless product is defective or damaged, in which case Real Goods assumes responsibility. Please use Fedex, UPS, or USPS with tracking, for returns.
Returns of solar panels, inverters or other large ticket items will incur a re-stocking fee of up to 20%. Freight shipping is non-refundable.